We work with Birmingham Airport (BHX) to help maximise the commercial opportunities from digital and improve customer service.
Client feedback
3Sixty has created a website which has delivered in terms of the branding and commercial objectives set at the beginning of the project. It gives us the ability to respond rapidly to customer information needs and test content to improve conversions. It communicates beautifully the welcoming and friendly nature of the airport and places our international destinations centre stage.
Beth Gawthorpe, Marketing ManagerBirmingham Airport
View from 3Sixty
There were a few surprising results from user research, which appeared to be counter intuitive. Our partnership with the IPA on their Behavioural Economics task force also added a new and exciting way of working.
Laura Fletcher, Account Director3Sixty