Filtered by Tag: Digital transformation (clear)
Is your digital transformation putting customers first?
jon, 9 April 2021
The brand benefits of going digital are something we’re all familiar with by now. But does it always make for a better customer experience? Travel companies must put their customers first and make sure their digital transformation doesn’t sacrifice that precious human touch.
How rapid digital transformation will be key to travel’s post-Covid recovery
jon, 15 January 2021
The Covid-19 pandemic has accelerated existing customer trends, but none quite as much as the digital shift. A strong digital presence will be one of the most valuable weapons in any travel company’s recovery strategy and beyond – here’s why.