Journal

Worried about your digital customer experience? You’re not alone.

Many sectors, including travel, have held onto their digital presence as a lifeline over the last year. But as temporary shifts evolve into long-term customer engagement habits, it’s vital your digital capabilities are up to the task. Not sure your digital customer experience is quite there yet? Research has found you’re certainly not alone.

Is your digital transformation putting customers first?

The brand benefits of going digital are something we’re all familiar with by now. But does it always make for a better customer experience? Travel companies must put their customers first and make sure their digital transformation doesn’t sacrifice that precious human touch.

Tips for creating a winning website from two travel start-ups

How do you build a travel website that hooks customers? From imagery to UX, we got two local travel start-ups to share their top six tips.

How rapid digital transformation will be key to travel’s post-Covid recovery

The Covid-19 pandemic has accelerated existing customer trends, but none quite as much as the digital shift. A strong digital presence will be one of the most valuable weapons in any travel company’s recovery strategy and beyond – here’s why.

Meet Huben - the LGBTQ+ travel specialists

What better time to launch your new LGBTQ+ travel brand, than pride month? Hugh and Ben used Wanderly to pull together a website for their new business from the ground up in less than six months- and in the midst of a global pandemic no less!

We speak to Ben Eddon-Carruthers, co-founder of Huben, about travel tips, starting up in Covid-19, and no-shoes travel.

Covid Changes Everything - How Travel & Search are Affected

Coronavirus has had major impacts on both the travel industry, and the search engine results pages that support the acquisition of consumers to those businesses.

Get ready for the rebound. Improve your travel site conversion.

The sector will pick up again, and when it does, you’ll want your site to be optimised and primed for mass conversions; enquiries, bookings and boosting revenue after a challenges few months.